ADT® Authorized Dealer Serving Mobile & The Gulfshores Area
Friendly man chatting with neighbor on the front doorstep
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ service brings the age-old practice of providing a neighbor a key to your home into the modern age. It eliminates the necessity of physical keys or passcodes and permits you to manage who can access your Mobile home and for how long. Learn more about how it works with your ADT home security system and Google Nest surveillance. 

How Does ADT Trusted Neighbor Work?

You probably have neighbors you trust to feed your plants, retrieve your mail, or take your dog out when you leave home. In the past, you would simply supply them with a house key. There’s now a better way. Thanks to the innovative ADT Trusted Neighbor Feature, you won’t have to worry about missing keys or doors left unlocked. 

All you need is an ADT security system, a Google Nest doorbell, a compatible smart lock, and the ADT+ app that brings everything together. Here’s how the service works: 

  1. You give access to a trusted individual, like a neighbor or family member, via the ADT+ app.
  2. Then, you configure permissions. You can assign neighbors timed access, letting them enter and depart during a designated timeframe, or event-based entry. For instance, if a delivery shows up, the system can release the door to let your neighbor move it in once it authenticates them.
  3. When you’ve set up access, your Google Nest Doorbell camera with familiar face detection verifies your neighbor as they approach the door.
  4. Your ADT home security will pause the alarm and unlock the door when the individual is confirmed as an authorized user.
  5. You receive real-time alerts as your friend, neighbor, or family member enters and exits. The app also supplies a detailed log. 
  6. When the trusted neighbor departs, your smart door lock secures independently to safeguard your home.

You can authorize access for anyone you want, such as a housesitter, a maintenance worker, or a companion who arrives when you’re away. This tool is also helpful during urgent situations, specifically when you’re off site. To illustrate, if a water sensor goes off, your system can provide event-driven access so someone can switch off the water supply. Programming permissions is simple with the helpful app. 

Make Your Mobile Home More Secure, Convenient, And Connected

ADT Trusted Neighbor is an excellent example of how ADT makes your Mobile home more connected and secure while simplifying your daily life. This tool isn’t just for neighbors and friends, as you’ll benefit from the facial recognition and auto-unlock functionality when you’re wrangling kids or hauling in sacks of groceries. Once you're inside, the door fastens behind you automatically.

Customize Your ADT Home Security System In Mobile With Advanced Tools

Benefit from tools like ADT Trusted Neighbor and Google Nest cameras with a full-featured home security system in Mobile from Secure24 Alarm Systems. A national ADT dealer, we’re thrilled to deliver the latest advancements from the top name in home security. Reach out to (251) 207-7344 today to begin. Our skilled team can answer your questions about Google Nest cameras, the ADT+ app, and how to make it all work in unison.